Hair salon booking system: no more empty chairs.

Why do hair salons lose bookings?

At a hair salon, bookings are most in demand exactly when stylists are busiest. You can't pick up the phone mid-blow-dry, an Instagram message that arrives in the evening gets answered the next morning, and by then the client has messaged another salon. Then there's the no-show problem: an appointment without a reminder can leave a chair empty for hours, especially for long services.

An online booking system solves both problems at once. Clients leave booking requests on your website even while your salon is closed; when you open your panel in the morning, the requests are lined up in front of you. Before the appointment day, you send a reminder via WhatsApp with a single tap.

What's in the hair salon panel?

• Salon website and 24/7 online booking: your services, prices, stylists and work on a website that loads fast on mobile; clients choose the service, stylist and time themselves.
• One-tap appointment reminders via WhatsApp: send the pre-appointment reminder with a single tap; the no-show rate drops.
• Colour and formula card: the client's dye number, developer ratio and previous services are stored on their card; the result stays the same even if the stylist changes.
• Bridal and special-occasion tracking: bridal styling, trial and engagement appointments are tracked separately.
• Stylist commission and till: which stylist performed which service and the commission calculation are kept together with the daily till.

Three ways to reduce empty chairs

First, make booking easy: clients should be able to leave a booking request in two taps from the link on your Instagram profile. Second, send reminders: a short message the day before the appointment saves most forgotten appointments. Third, call them back: check the last service date on the client card and let clients know when their root touch-up or haircut is due. We covered the details in our how to reduce no-show rates article.

How does it work?

1. Your client visits your website and chooses the service and a convenient time.
2. The booking request lands in your management panel.
3. You confirm via WhatsApp with a single tap.
4. Appointments, client cards and the till build up in the same panel.

For setup, all we need is your logo, services, prices, team and photos. Once your information is complete, the system is customised for your business and delivered within 3 days. You'll find all the features of the FG Hair system on our Web Solutions page, and a comparison with subscription software on our online booking system page.

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